Wink says it’s down but not out

The Wink Hub has been offline for two weeks, the longest ever for the smart home platform. | Image: Wink

Wink, the once-innovative smart home platform, has been down for two weeks with no sign of a fix. The outage has left customers of the Will-i-am-owned company — who pay $5 a month for the service to run their connected lights, locks, sensors, and other devices through the Wink Hub — completely in the lurch. It’s so bad that even Wink’s website and email are affected, which gives off strong whiffs of “somebody didn’t pay the bill this month.”

There was initially no formal word from Wink, but an email to users posted on Reddit arrived 10 days after the outage began. It states in part, “Starting on July 1st, our systems have regrettably become temporarily unavailable …. We assure you that we’re working hard on a resolution for the ongoing...

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