Former Zappos CEO Tony Hsieh dies at 46
Tony Hsieh, the former CEO of online shoe retailer Zappos has died, the company confirmed Saturday. Hsieh retired from the Las Vegas-based company in August, after 20 years at the helm. Under his leadership, Zappos became known for its customer service and employee-focused company culture. Hsieh wrote a best-selling autobiography titled “Delivering Happiness” that detailed his philosophy.
Amazon acquired Zappos for $1.2 billion in 2009, and kept Hsieh on as CEO. He said in 2010 he had decided to sell to the e-commerce giant because Amazon recognized “the uniqueness of Zappos’s culture and Amazon’s duty to protect it. We think of Amazon as a giant consulting company that we can hire if we want—for instance, if we need help redesigning...
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