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Google will show virtual care options more prominently in search results

Illustration: Alex Castro / The Verge

Google is making changes to search results to make it easier for people to find virtual health care options, the company said in a blog post published today. The changes, which will be rolling out “over the coming week,” appear to make it easier to find telehealth services, which have seen a surge in demand due to the COVID-19 pandemic.

Health care providers that offer virtual care options will be able to add a link to their virtual care website on their business profile, and that link will appear in both search results and on Google Maps. If a health care provider has a page dedicated to COVID-19-related information, Google says it will automatically surface a link to that page as well. You can see what those additions might look like...

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